D.Event 2015

06 mai 2015 D.Event 2015


Summary of 10 years of international practices and interest in design thinking in a connected and digital world



While design thinking is an invitation to explore based on empathy, in which the main tool is ethnography, and on experimentation based on iterative codesign with the future beneficiaries of innovation, the question of its role and position in an interconnected, virtual world remains. Our conviction is that the pragmatism of generating concrete solutions is sometimes more effective in resolving problems linked with interconnected systems, than an analysis which, even broken down into sub-elements, does not always provide a full understanding and is often an obstacle to action.

Fashion trend or paradigm shift? This is the question often asked about design thinking. The answer depends on what one does. Design thinking is a culture of exploration. However, good exploration needs to be followed by good exploitation! The future of design thinking depends on the capacity of people to reapply and develop it for a given domain. Once the basics are acquired, it is important to move on and adopt a reflective practice linked to specific users and contexts. The future lies in the combination between mastery of the transdiscipline and expertise in types of practice.

At the heart of cité Descartes, and of École des Ponts ParisTech, where a new system is developing that is conceiving the city of tomorrow with research centers of international renown, the best way to illustrate what design thinking can contribute is to give concrete examples relating to the complex systems of tomorrow’s city. The morning will therefore be structured around two topics: design thinking for the sustainable city, and design thinking for seniors, two major issues that are going to shape the city in forthcoming decades.

However, to imagine a better world, innovation must be directed not only at companies, but also at the training of new leaders and the transformation of public policies. In the afternoon, we will take a journey through global initiatives in the use of Design Thinking for the setting of public policies and in universities.




This structure brings together the innovation directors of some 60 European and international firms, most of them global leaders, as well as public bodies and research centers. The objective is to keep them at the cutting edge of international innovation, through different formats of research and analysis, interchange, experience and discovery sharing. Formed in 2008, it is now Europe’s foremost Innovation Directors club.


The Paris d.school was born and has continued to grow within École des Ponts ParisTech. Every year, we admit students, teachers, and staff of ENPC to train them in design thinking. The conference takes place in the School’s brand-new Coriolis Building, a “high environmental quality” structure which opened in 2013.



d.school Paris at École des Ponts ParisTech
Cité Descartes – Bâtiment Coriolis
6/8 avenue Blaise Pascal – 77420 Champs sur marne
01 64 15 38 55


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  • 08:30
    Hall Coriolis

    Welcome & Coffee

    Use this day-long session to discover innovation projects design thinking implemented by d.school students

  • 09:00
    Amphi Caquot

    Opening: Design Thinking, heart of a new form of leadership, based on innovation, for the creation of a better world

    Véronique Hillen Dean and Founder, d.school Paris at École des Ponts

    Marc Giget Founder, European Institute of Creative Strategies

  • 09:30
    Amphi Caquot

    Design Thinking and the Sustainable City

    Banny Banerjee, ChangeLab, Stanford University

    Marie Krier, Coordinator, ENPC / Institut de la Ville Durable with

    Christophe Grattarola, Bouygues Energies et Services

    Marie-Annabelle Quillon, Eco-Efficient Buildings, Engie

  • 10:45
    Amphi Caquot

    Design thinking & Seniors: a human-centered vision

    Florence Mathieu, Seniors Expert, d.school at École des Ponts

    Jean-Philippe Arnoux, Marketing Director, Lapeyre

    Jeremy Myerson, Director, The Helen Hamlyn Centre for Design, Royal College of Art (London)

    Gretchen Addi, Associate Partner & Portfolio Lead, IDEO (San Francisco)

    Patricia Moore, President, Moore Design Associates (Phoenix)

  • 12:30
    Hall Freysi

    Available on site: food-trucks are located outside. In Freyssinet Hall, visit the stands for projects by students on the ME310 Design Innovation program and meet the teams.

  • 14:00
    Amphi Caquot

    Design Thinking & the Public Sector

    Mikko Koria, Director of the IDBM program, Aalto University (Finland)

    Ledia Andrawes, Director, ThinkPlace Foundation (Kenya)

    Rodger Watson, Director, Design and Public Sector Department, UTS (Sydney)

    Estelle Marque, Innovation Representative, Agency for Clinical Innovation, Australian government (Sydney)

    Chris Lunch, Founder and Chairman of InsightShare (Oxford)

  • 16:15
    Amphi Caquot

    Le Design Thinking & Universités : un manifesto pour une transformation durable

    Fawwaz Habbal, Doyen, Harvard SEAS (Boston)

    Nabil Harfoush, Co-fondateur, Strongly Sustainable Business Model Group, OCAD University (Toronto)

    Uli Weinberg, Directeur, School of Design Thinking / HPI (Potsdam)

    Randy Swearer, Provost, PhilaU (Philadelphie)


  • 18:15
    Studio de la d.school

    Inaugural lesson: Design Thinking as a culture of exploration for creating new experiences

    Véronique Hillen, Dean, Paris Est d.school (by invitation)

  • Banny Banerjee ChangeLab, Stanford University

    Banny Banerjee ChangeLab, Stanford University

    An architecture graduate, Banny has successfully combined design and mechanical engineering in his studies and his professional projects. In India, he worked in the spheres of architecture, housing for the destitute, and energy systems for building. On arrival in the US, he implemented projects in energy simulation for complex systems, programming, industrial design, product design, and furnishing. He worked at IDEO before joining the Stanford d.school where he set up ChangeLab, a laboratory dedicated to solving problems associated with complex systems.

  • Marie Krier Coordinator of the Specialist Masters in Integrated Urban Systems, ENPC

    Marie Krier Coordinator of the Specialist Masters in Integrated Urban Systems, ENPC

    An urban designer, Marie has tackle the different scales and components of spatial planning. She worked in project management (rainwater management), architectural programming, before joining the public sector in the municipality of Aulnay-sous-Bois. There, she was responsible for the issue of urban transportation, then the technical and economic aspects of legal affairs and public contracts. She joined École des Ponts ParisTech in 2013 to become academic head of the specialist Masters in Integrated Urban Systems, a program that began in January 2015, and to develop innovative partnerships (with urban authorities or industries) within the framework of the engineering curriculum. In this capacity, she coordinates the research and education section of the Sustainable City Institute.

  • Christophe Grattarola Bouygues Énergies et Services

    Christophe Grattarola Bouygues Énergies et Services

    Christophe has been director of for the development of new urban services, at Bouygues Energies & Services, for 5 years. After graduating from École Centrale de Lyon in 1995, he joined the Bouygues Group, where he was previously head of the audit section, Information Systems consultant, Director of Information Systems, and Director of Organization. Since then, he has applied his skills to the implementation of multi-technical complex systems in the development of “smart-city” solutions for municipal authorities. He notably heads the technical development of digital services (Citybox) on public lighting networks and associated services (CCTV, sound systems, sensors, parking, vehicle recharging…).

  • Marie-Annabelle Quillon Eco-Efficient Buildings, Engie

    Marie-Annabelle Quillon Eco-Efficient Buildings, Engie

    A graduate of ESCP-Europe, Marie-Annabelle has 18 years of sales and marketing experience in France and abroad on all markets in the energy sector: B2C, One 2 One (major European accounts), and Companies and Public Authorities. As Director of Innovation and Transformation from 2009 to 2012, she drove an open dynamic of innovation and co-construction with B2B customers, and notably was the first to conduct a successful experiment in design thinking for the world of energy services, with the d.school’s ME310 program. Today, as Project Manager of the “One for Value” Procurement Performance program at GDF SUEZ, she designs new operational performance strategies by incorporating user experience as a lever of economic performance, and is leading the transformation of the procurement function within the Group’s businesses.

  • Florence Mathieu Seniors Expert, d.school Paris

    Florence Mathieu Seniors Expert, d.school Paris

    Florence is a graduate of École des Ponts ParisTech. After specializing in Industrial Engineering and after several experiences in industrial groups, she is working within the ME310 program on the design, industrialization, and commercialization of bathroom furniture specifically designed for the needs of seniors, in cooperation with the Saint-Gobain subsidiary Lapeyre. Florence now works at the d.school, where she is responsible for projects relating to seniors, and has also set up her own company, specializing in the commercialization and industrialization of products designed for the elderly. In 2005, she jointly authored a book demonstrating how Design Thinking can be used to innovate for older people in a human and pragmatic way.

  • Jean-Philippe Arnoux Marketing Director, Lapeyre

    Jean-Philippe Arnoux Marketing Director, Lapeyre

    Jean-Philippe Arnoux, with a degree in Social Law (Montpellier) then in Human Resources (EUROMED Marseille), joined the marketing arm of the Saint-Gobain Group in 2005, after 10 years of experience in sales operations. First at the Point P Group,  then in the Lapeyre Group, an industrial firm and distributor of housing solutions, he is skilled in pragmatic and simple marketing based on user benefits and consumer experience, expressed since 2010 through the ISA (independence of seniors and accessibility) program, which seeks to accelerate the development of services and innovations, and develop a new vision of the societal and democratic challenges of tomorrow’s habitat.

  • Mikko Koria Director of the IDBM Program, Aalto University (Finland)

    Mikko Koria Director of the IDBM Program, Aalto University (Finland)

    Since its establishment in 1995, Mikko has been director of the multidisciplinary international program International Design Business Management at Aalto University, which brings together experts from all disciplines around the concept of “design business management.” The objective is to educate professionals for strategic positions in international organizations, with an emphasis on the importance of design as a factor of competitiveness and educational links with corporate projects. With more than 30 years experience in a dozen countries, Mikko is an expert in the intercultural management of complex projects, in both the private and public sectors. A graduate in architecture, he has always sought to use design to generate value.

  • Jeremy Myerson The Helen Hamlyn Centre, Royal College of Art (London)

    Jeremy Myerson The Helen Hamlyn Centre, Royal College of Art (London)

    Jeremy Myerson is the first holder of the design chair at the Helen Hamlyn Centre, which has as its objective to encourage “design that improves quality of life.” A design teacher, author, and activist for more than 30 years, he began his career as a journalist, and founded the journal Design Week in 1986. A co-founder of the Helen Hamlyn Centre for Design in 1999, he has focused his research on the role of design in the social, demographic, and technological changes. Jeremy Myerson is the author of numerous books and articles on Universal Design and user-centered design. He chairs the WorkTech lectures on design in the professional world, and is a member of the consultative committees of several design institutes in Hong Kong and in Korea.

  • Gretchen Addi Associate Partner & Portfolio Lead, IDEO (San Francisco)

    Gretchen Addi Associate Partner & Portfolio Lead, IDEO (San Francisco)

    Gretchen Addi is an associate partner of IDEO, in San Francisco Bay. She is currently responsible for piloting the agency’s efforts to create a field of expertise in ageing, and for guiding research on this topic. Gretchen Addi is passionate about the power of empathy and design, and is the author of an in-house approach to understanding the needs of ageing populations. Since her arrival at IDEO, in 2000, Gretchen has taken part in different projects on the future of working environments and health systems, Drawing on the experience of patients and their families. She has also worked on products and services for retirement homes and homes.

  • Patricia Moore President, Moore Design Associates (Phoenix)

    Patricia Moore President, Moore Design Associates (Phoenix)

    Patricia Moore is a gerontologist, designer, author, and teacher of worldwide reputation, a recognized authority on the lifelong behaviors and needs of consumers. For the last three years, she has been conducting an exceptional piece of ethnographic research, by travelling around North America disguised as a woman aged over 80. Considered the mother of Universal Design, Patricia Moore has designed more than 300 environments for health institutions of around the world, and has worked with big corporations like Boeing, 3M, Procter & Gamble, Oxo, and Whirlpool. Patricia Moore was named by ID Magazine as one of the 40 designers most involved in societal issues around the world. And finally, ABC News has described Patricia Moore as one of the 50 Americans who define the new millennium.

  • Ledia Andrawes Director of Programs, ThinkPlace Foundation (Kenya)

    Ledia Andrawes Director of Programs, ThinkPlace Foundation (Kenya)

    Ledia Andrawes is director of programs at the ThinkPlace Foundation where she works on the application of user centered methods to resolve problems through a bottom-up approach. At ThinkPlace, Ledia has worked with many public organizations, helping them to achieve successful change in community and organization through the creation of innovative services and new strategies in the spheres of health, immigration, international aid, or renewable energies. Ledia likes working on projects that give individuals the opportunity to innovate within their own communities. In her role as director of programs for the ThinkPlace Foundation, the focus of her attention is the impact and integrity of its projects.

  • Rodger Watson Director, Design and Public Sector Department, UTS, Sydney (Australia)

    Rodger Watson Director, Design and Public Sector Department, UTS, Sydney (Australia)

    Rodger Watson is deputy director of UTS:DI. He has overseen the development of the research center public sector program since 2010. He’s an experienced tutor, lecturer, and workshop leader. He worked with the UTS :DI to develop the range of methods and tools that support the use of “”the Frame Creation Methodology.” His research focuses on innovation practices in the public services. Rodger also spent 10 years as a civil servant in the Ministry of Justice.

  • Estelle Marque Innovation Representative, Agency for Clinical Innovation, Australian Government (Sydney)

    Estelle Marque Innovation Representative, Agency for Clinical Innovation, Australian Government (Sydney)

    A graduate of ESCP Europe, Estelle is a specialist in hospital strategy and change management. She has assisted numerous Hospitals in Europe and Australia in remodeling their processes and developing new services. Following a program to develop internal skills in the public health system in New South Wales (Australia), she is currently responsible for training hospital personnel in innovation and in change management. Every year, she assists more than 100 people in their efforts to transform the health system in order to offer optimum patient care.

  • Chris Lunch Founder and President of InsightShare (Oxford, GB)

    Chris Lunch Founder and President of InsightShare (Oxford, GB)

    Chris has more than 16 years of experience in social entrepreneurship. He is a pioneer in digital narration, and in participatory video tools. He studied archaeology and anthropology at Oxford University, and has worked on more than 25 international participatory video projects across the world. He is the author of numerous articles, and co-founder of InsightShare, the world leader in participatory video. As well as working in the NGO sector, he has also worked on corporate social responsibility (CSR) with Nikkei Inc, Unilever, and other private sector partners. At the beginning of 2013, Chris was invited to give a TEDx lecture on InsightShare’s innovative technology in relation to social change.

  • Fawwaz Habbal Dean, Harvard University SEAS (Boston)

    Fawwaz Habbal Dean, Harvard University SEAS (Boston)

    Fawwaz Habbal is the Dean of the Harvard School of Engineering and Applied Sciences (SEAS), responsible for the academic aspect and research, and a lecturer in applied physics. At SEAS, he played a fundamental role in the design and updating of the engineering curricula, placing the emphasis on transdisciplinary programs, and incorporated real projects with companies by inviting industrial firms to share their challenges with the academic world. His teaching philosophy is based on a mix of experiential learning and theoretical content. Before joining Harvard, Dr. Habbal was executive vice-president of Polaroid.

    Dr Habbal is also a councilor and active mentor to many students.

  • Nabil Harfoush Co-founder, Strongly Sustainable Business Model Group, OCAD University (Toronto)

    Nabil Harfoush Co-founder, Strongly Sustainable Business Model Group, OCAD University (Toronto)

    Nabil has more than 40 years of professional experience as an engineer, executive, entrepreneur, and teacher. Nabil is a senior lecturer at the Strategic Innovation Lab (s-Lab) and assistant professor in the Strategic Foresight and Innovation program at OCAD University. He is also a senior lecturer in the Design, Engineering and Commerce Department at the University of Philadelphia. He has worked for companies, governments, and international organizations such as the World Bank, WHO, UNESCO, IDRC. Nabil is co-founder of the Canadian Dawn Foundation, a charity organization dedicated to education.

  • Uli Weinberg Director of the School of Design Thinking, HPI, Potsdam (Germany)

    Uli Weinberg Director of the School of Design Thinking, HPI, Potsdam (Germany)

    A graduate in art and design from the Munich and Berlin Academy of Arts, Uli was a pioneer in 3-D animation and has worked with Germany’s biggest companies (ARD, BMW, Daimler Benz, Siemens, Shering, Telekom, ZDF). He set up two companies in this sphere (Terratols and Cyparade) specializing in interactive 3-D simulations, games, and projects. Since 1994, he has been Professor of animation at the Babelsberg Academy of Film and TV. Since 2005, he has been Director of the School of Design Thinking at HPI (Hasso Platner Institute) in Potsdam, where he works in close collaboration with the Stanford d.school. In 2012, he organized the d.confestival which was attended by more than 650 people interested in design thinking. He has successfully inspired and developed a model and an experience (in initial and continuing education) suited to German companies and universities.

  • Randy Swearer Provost, PhilaU (Philadelphia, USA)

    Randy Swearer Provost, PhilaU (Philadelphia, USA)

    After a spell as Dean at Parsons The New School for Design, Randy is now Provost of the University of Philadelphia, with the ambitious project of overhauling the whole institution to offer a program entirely dedicated to design thinking. Randy has international experience of leadership in higher education. He recently authored a book on innovation-linked leadership, where he describes the process and operational methods of transforming a university. He has a worldwide reputation as a speaker, supporting universities in transforming their teaching and organizations. Randy has a doctorate in anthropology and urban spaces from the Union Institute and a MFA in design from Yale University.

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